Beschrijving

79% of enterprises adopt AI agents. 11% reach production. This book is about the other 89%. The demo always works. An agent triages the inbox, drafts the report, answers the customer — the room nods, the budget clears, a launch date gets a slide. Then the launch date moves. And moves again. The most-cited number of the year says it plainly: in a 2025 MIT study of enterprise AI, ninety-five percent of generative-AI pilots never reached measurable production impact. The failures were not failures of capability. They were failures of how organizations operate and govern the systems they had already bought. The AI Agent Gap names that space precisely — the distance between \